These Terms and Conditions govern the use and operation of your Lumiere Cinemas Gift Card
- Agreeing to the Terms and Conditions
1.1 You agree to be bound by these Terms and Conditions by purchasing, activating, using or attempting to use your Lumiere Cinemas Gift Card or making any transactional query.
1.2 By using a Lumiere Cinemas Gift Card, you warrant to us that you will comply with these Terms and Conditions and all applicable laws and that your Lumiere Cinemas Gift Card will not be used in any manner which is unlawful, misleading, deceptive or unfair.
1.3 If you are giving a Lumiere Cinemas Gift Card to another person you must ensure that the recipient of the Lumiere Cinemas Gift Card is aware of the Terms and Conditions that apply to the Lumiere Cinemas Gift Card and the relevant expiry date.
1.4 Lumiere Cinemas reserves the right to amend all or part of these Terms and Conditions at any time.
- Purchasing a Lumiere Cinemas Gift Card
2.1 .Lumiere Cinemas Gift Cards can be purchased from the Lumiere Cinemas cinema in New Zealand or online at www.lumierecinemas.co.nz
2.2 Lumiere Cinemas Gift Cards purchased can be individually loaded with any value between $20 and $500.
2.3 The value which can be loaded on to each Lumiere Cinemas Gift Card may change from time to time.
2.6 Once a Lumiere Cinemas Gift Card has been purchased, it cannot be refunded.
- Redeeming a Lumiere Cinemas Gift Card and 5 Trip Concession Cards
3.1 Lumiere Cinemas Gift Cards can be redeemed at the Lumiere Cinema at the counter for tickets to any available movie session at any time as well as for food and beverage items at the cinema and or bar . Any value redeemed will be deducted from the available balance.
3.2 If your purchase/s exceeds the available balance on your Lumiere Cinemas Gift Card, you must pay the excess using another method of payment.
3.3 Lumiere Cinemas Gift Cards and Adult/ Senior 5-Trip Cards are valid for 12 months from the date of purchase. Our record of your expiry date is final. Once your Lumiere Cinemas Gift Card has expired the Lumiere Cinemas Gift Card cannot be re-activated and any unspent value cannot be used or redeemed by you.
3.4 Once a Lumiere Cinemas Gift Card has been purchased and loaded with value or when the Lumiere Cinemas Gift Card has reached a $0 balance, no further value can be added to it.
3.5 Lumiere Cinemas cannot be redeemed for cash. No cash advances will be made at any time.
3.6 Lumiere Cinemas cannot be redeemed for prepaid movie vouchers or Lumiere Cinemas.
3.7 You do not need to use the entire available balance in one transaction. No change will be given, however, the remaining available balance may be applied to future purchases until the Lumiere Cinemas Gift Card expires or the balance reaches $0.
- Lost or Stolen Lumiere Cinemas Gift Cards
4.1 You should treat your Lumiere Cinemas Gift Card like cash.
4.2 Lumiere Cinemas Gift Cards cannot be replaced or refunded if lost, stolen or damaged.
4.3 We reserve the right to place a stop on your Lumiere Cinemas Gift Card if:
(a) you report that your Lumiere Cinemas Gift Card has been lost, stolen or damaged; or
(b) we believe (or reasonably suspect) that you have used (or will use) your Lumiere Cinemas Gift Card contrary to these Terms and Conditions.
4.4 At our absolute discretion, we may change our policies and procedures on lost, stolen or damaged Lumiere Cinemas Gift Cards. If we decide to do this, we will publish details on our website.
- Errors and Complaints
5.1 If you wish to dispute an amount deducted from your Lumiere Cinemas Gift Card, you must contact management at Lumiere Cinemas. If an amount is not disputed within ninety (90) days after the transaction date, we may (at our sole discretion) refuse to provide you with a refund.
5.2 If you have a problem or complaint about your Lumiere Cinemas Gift Card or these Terms and Conditions, please contact us by email at email@example.com